Privacy & Security

We take privacy and data security seriously. That’s why we’re committed to protecting your information using the highest standards of security available. Working with AltQuad gives you peace of mind.

Our efforts to constantly meet & exceed security standards

ISO/IEC 27001:2022 Certification

We are proud to be certified to the ISO/IEC 27001:2022 standard, demonstrating our commitment to information security management. This certification signifies that we have implemented a robust Information Security Management System (ISMS) to protect your sensitive data.

ISO 9001:2015 Certification

We are certified to the ISO 9001:2015 standard, demonstrating our commitment to quality management. This certification signifies that we have implemented a robust Quality Management System (QMS) to ensure the quality of our services.

Responsible Use of Al

Al will continue to revolutionize the way we work and the world around us, including the practice of accounting. As AltQuad continues to integrate Al, responsible use of these tools, as well as privacy and security will continue to be core to everything we do.

The data you share is only for you

Bench's Al runs on closed, protected models. Prompts, responses, a edi data accessed through Bench's Al Assistants remain within Bench's isolated boundaries and aren't used to train public or third-party Al tools or LLMs.

Industry-leading security

Bench and its Al suite operates in secure, industry-leading AWS and Microsoft Azure cloud-hosted environments, trusted by governments, healthcare, and financial institutions worldwide.

Innovating with integrity

All of Bench's products, tools, features and models adhere to our unwavering privacy, security, and compliance commitments. We conduct regular audits and update our commitments as our service and technology evolve.

The data you share is only for you

The data you share is only for you - AltQuad has strict policy on use of AI. The client data is masked and monitored before it could be shared. Further, access to AI has been extended to qualified and trained members only.

Industry-leading security

Industry-leading security - AltQuad and its Al suite operates in secure, industry-leading Zoho cloud-hosted environments, trusted by governments, healthcare, and financial institutions worldwide.

Innovating with integrity

Innovating with integrity - All of AltQuad's products, tools, features and models adhere to our unwavering privacy, security, and compliance commitments. We conduct regular audits and update our commitments as our service and technology evolve.

Always maintaining the safety and integrity of your clients' financial data

AltQuad upholds appropriate security safeguards designed to protect your information from loss, misuse, and unauthorized access or disclosure, and to ensure its confidentiality, integrity and availability. Our security program accounts for both the sensitivity of the information we process and the current state of technology.

All third-party services that could potentially impact the security of our information or customer data are reviewed. AltQuad requires all service providers to agree not to retain, use or disclose personal information for any purpose other than for the specific purpose of performing the services specified in their agreement with AltQuad.

Our infrastructure systems are fault tolerant and our operations team works continuously to make AltQuad's platform a highly available service you can rely on. We protect the security of our network through the use of software and tools, such as firewalls and load balancers, and we implement multi-factor authentication for all servers.

Our Zoho environment ensures highest level of encryptions for all the data stored and transmitted on secure channels.

 AltQuad employees are subject to written confidentiality obligations and are prohibited from accessing customer data unless absolutely necessary. Our security policies include limiting access to systems only where individual roles require it (least privileged).

 AltQuad conducts background checks on employees appropriate for their responsibilities (with more extensive background checks required for key employees that have elevated privileges), provides ongoing privacy and security training to its staff, and requires employees to read and sign confidentiality and non-disclosure agreements as conditions of their employment.

AltQuad maintains an information security program for security, availability, processing integrity, confidentiality and privacy.